Zoro Tools Reviews

Zoro.com is an e-commerce platform that offers a wide range of products and supplies for businesses. The most popular categories include Safety, Janitorial & Cleaning Supplies, Tools & Machining, Heating & Cooling, and Power Transmission. Some of the top brands available on the platform are ZORO SELECT, CONDOR, TOUGH GUY, AIR HANDLER, and WESTWARD.

Among the best-selling items are the SCOTCH Packaging Tape, AIR HANDLER Pleated Air Filter, PACIFIC HANDY CUTTER Hook-Style Film Cutter, EKLIND 22-Piece Hex Key Set, and MILWAUKEE TOOL M18 REDLITHIUM XC6.0 Battery. Other popular products include the MASTER LOCK Combination Padlock, NU-CALGON Liquid Drain Opener, BAYCO Incandescent Light Bulb Changer Kit, ZEP Truck And Trailer Wash, and GEORGIA-PACIFIC Wet Hand Towel.

Zoro.com also offers same-day shipping on most orders placed by 4pm local time. The platform is known for its wide selection of hand and power tools from top brands, personal protective equipment (PPE), plumbing equipment, electrical supplies, heating and cooling parts, and much more. With over 12 million products and counting, Zoro.com is constantly adding to its assortment to meet the diverse needs of its customers.

Zoro.com has a 30-day return policy from the date of shipment for most items. Customers can receive a full credit or exchange for products that are undamaged and returned in their original packaging. Some items may not be eligible for return due to hazardous materials, customization, or other restrictions. If a customer is not satisfied with the order for any reason, Zoro covers the cost of return shipping.

In terms of shipping, Zoro offers free standard shipping on all U.S. orders over $50 when you sign in or sign up for an account. Most orders placed by 4pm local time get same-day shipping. Orders under $50 will be assessed a $5 shipping fee. Zoro only accepts orders for shipments within the continental U.S., Alaska, and Hawaii. For orders below $50, a flat rate shipping fee applies. Shipping options include ground, next day air, and second-day air delivery options. Expedited shipping is available for many products. Please note that a small number of products may require an additional surcharge due to special delivery needs that result from factors such as product weight and size.

Zoro.com is an online platform that offers a wide range of products. The prices of items on Zoro.com can vary greatly depending on the specific product. For example, some products were found to be priced at $31.99 per pack of 50, which equates to $0.64 each. It's important to note that the prices are subject to change and may not reflect the current pricing on the website.

For payment, Zoro.com accepts various methods including Visa, MasterCard, Discover, American Express, PayPal, check, or wire transfer. Qualified Zoro Business Account customers may pay via invoice.

If a customer requires a price quote, they can contact Zoro's customer service team. Quoted prices are valid for 30 days. If a quote expires, is voided, or processed, the cost will reflect the current pricing. Promo codes cannot be reflected in a quote but can be applied when placing an order.

Please note that this information is based on the data available and may not fully represent the current prices and costs on Zoro.com. For the most accurate and up-to-date information, it's recommended to visit the Zoro.com website directly.

Zoro.com offers several payment options for customer convenience. These include Visa, MasterCard, Discover, American Express, PayPal, check, or wire transfer. Customers with a qualified Zoro Business Account may also pay via invoice.

For orders not in stock, billing occurs as soon as the items are shipped. In such cases, the bill may be split into multiple charges as the items are shipped separately.

PayPal is another accepted payment method. From the Shopping Cart, customers can select 'Check out with PayPal' after adding items to the order. After logging in to the PayPal account and confirming the billing and shipping information, customers can click 'Continue', confirm the shipping and billing information on Zoro.com, and then click 'Place Order'.

Zoro also uses Versapay, a secure online payment portal, for invoice management and payment. This is particularly useful for Zoro business customers who have Net 30 payment terms. These customers have the flexibility to pay by check, wire, or credit card up to 30 days after a product ships. Zoro charges zero interest, no annual fees, and no late fees to approved account holders. A Zoro Business Account is required to apply for Net 30 terms.

Customers can pay their Net 30 invoices online. If there are any difficulties or further questions about paying an invoice, customers can contact the customer service team. The customer service contact information is: Phone: (855) 289-9676, Email: askzoro@zoro.com. The customer service hours are Monday - Friday 6 a.m. - 9 p.m. (CT), Saturday 7 a.m. - 5 p.m. (CT). The customer service is closed on some holidays.

To initiate a return on Zoro.com, follow these steps:

1. Start a Return Online. This option is available as long as the items are within 30 days of shipment.
2. If needed, you may also call Customer Service at (855) 289‑9676. Please note that some items may not be eligible for return due to hazardous materials, customization, or other restrictions.
3. Download and print the return label. Some returns may take up to 24 hours to receive a label via email.
4. Package the items in their original shipping container or a sturdy box you provide. Remove any previous shipping labels or cover them with the printed return label.
5. Drop off your return package(s) at any FedEx store or with a FedEx carrier.

Please note that Zoro will cover the cost of return shipping. Items must be returned in their original packaging. You must include a copy of the original order confirmation or packing slip with your RA paperwork as proof of purchase. If you receive damaged goods, please reach out to the customer service team at (855) 289‑9676 or email at askzoro@zoro.com. They will do all they can to remedy the situation—either by sending a replacement item or by refunding your order—and they’ll help you to return the damaged item at their expense. If you are not satisfied with your order for any reason, products may be returned within 30 days of shipment for a full credit or exchange (provided the product is undamaged), with some exceptions. Please refer to Zoro's Return Policy for more detailed information and instructions.

Zoro.com launched in May 2011 with about 20 employees and a much smaller assortment of around 180,000 items. With each new order that came in, everybody on the team pitched in to get shipments out the door and delight their early customers. In 2014, the name was officially changed from Zoro Tools to Zoro, reflecting the focus on all kinds of business supplies and products. Over the next few years, the company continued to expand, growing rapidly and investing in the business with a much bigger team and a greater selection of products. By 2016, a major milestone was reached—1 million unique products live on the site! As an eCommerce, digital-first business, the site has been continually upgraded to make searching, ordering, and shipping millions of products as fast and seamless as possible for customers and their businesses. The number one goal is to make it easy for every customer to find exactly what they need to develop and maintain a successful business. That’s why the company offers millions of products for every job—and is adding more all the time. Zoro.com is an eCommerce company that sells business supplies, equipment, and tools—but it’s much more than just a website. It’s a team of great people who win and lose together (they prefer winning!). Even as the company has grown rapidly in just a handful of years, it has worked hard to foster a unique company culture built on transparency, collaboration, and innovation. The company has also won a number of awards for its company culture along the way. Of course, it's not the awards that matter—it's the people. The company prides itself on building diverse and inclusive teams that allow employees to bring their authentic selves to work and have a little bit of fun in the process. This culture has been built not just because it works for the team members, but because it helps provide the ultimate customer experience to everyone who shops at Zoro.

Zoro.com is a one-stop destination for a wide range of products. They offer tools, parts, and supplies for businesses. Their offerings include cordless tools, fans, fittings, lawn & garden tools, shelving & racks, and more. They also have a variety of safety personal protective equipment (PPE), facility & worksite safety signs & labels, office, school & shipping supplies, and shipping & packing supplies.

In addition, they provide heating & cooling filters, ventilation heating equipment, hand tools, cutting tools, power tools and accessories, plumbing pipes, valves & fittings, faucets, water heaters, and janitorial & cleaning supplies. Their electronics section includes batteries & battery chargers, audio security & surveillance equipment, and lighting equipment like light bulbs, flashlights, and LED light fixtures.

They also offer industrial control & automation equipment, conduit & raceways, electrical boxes & covers, grounds & outdoor lawn & garden supplies, outdoor furniture & storage, and repellents. For vehicle maintenance, they have automotive service & shop tools, automotive accessories, and automotive electrical & lighting equipment. Lastly, they provide fasteners like screws & bolts, nuts, and washers.

Zoro.com is known for its same-day shipping on most orders placed by 4pm local time. They carry products from thousands of trusted brands and offer free shipping on orders over $50 when you sign in or sign up for an account. They have over 12 million products and counting, constantly adding to their endless assortment. They cater to businesses of all sizes, from small to medium-sized companies to large enterprises. They are a leader in the maintenance, repair, and operations (MRO) industry and carry the hard-to-find products, tools, equipment, and replacement parts needed to support businesses, facilities, or warehouses. They offer great perks that make the shopping experience even easier, including Net 30 terms and tax-exempt purchases for qualifying customers, no-hassle returns, and excellent U.S.-based customer service.